Issues with the eHealth services impacting the MyCareNet services, CTPC and Vaccination Codes Database Solved
Update: the issues have been solved.
Update: 10:18: the incident is still ongoing, users may experience issues with the ehealth and MyCarenet services. Our teams are looking into it.
Update 9:10: the situation has been stabilizing. However, instability issues are still possible. An update will follow when all issues have been solved.
There are issues with eHealth services. Our teams are working on a solution.
The service IAM connect token has performance issues. It can take a bit longer for the users to obtain their token. MyHealthViewer is also unavailable due to this issue.
The problem encountered this morning has been largely corrected. The impact is now limited to IO 100 services that are not covered by the fallback system.
Database performance issues
There are currently problems with CTPC and the Vaccination Codes Database.
Issues impacting the services and applications using the National Register
UPDATE: issues were resolved from 12:18
Technical issues with chapter IV back-office
Description : IO100 - Incident The insurabilty, CHIV, GMF and Tarif services are currently disrupted. Investigations are underway to resolve the problem as soon as possible.
Begin : 28/09/2021 14:13 Estimated End : 28/09/2021 16:13
Environment : Production
Update: the issues have been solved in cooperation with our partner.
Users may experience issues with the MyCareNet services.
The Brussels Health Network is currently inaccessible because we have a server problem with our host