Issues with eHealth services Solved

Update:

The issues have been solved since 8:57. 

It is currently not possible to obtain tokens to access several eHealth services. Our teams are working on a solution.

Issues with multiple eHealth services are currently being investigated. Updates with more information will follow on this page. The BCP is active since 8:15.

 

 

MyCareNet - IO 600 - Service Disruption Solved

Environment : Production
Services(s) impacted :

Chapter IV Ask : Medium
Chapter IV Consultation : High (unavailable)
eAttest : Low
Insurability Generic : Low
Insurability Pharmacist : Low
Insurability Legacy (Sync) : Low
GMF (Sync) : High (unavailable)
Tarification : High (unavailable)
Invoicing (Async) : Low
Admission Management (Async) : Low
GMF (Async) : Low
Insurability Legacy (Async) : Low
MedAdmin (Async) : Low

Sector(s) impacted :

  • ambulance-service
  • bandagist
  • chiropodist
  • dentist
  • dietician
  • guard-post
  • hospital
  • laboratory
  • logopedist
  • medical-house
  • mental-home
  • midwife
  • nurse
  • optician
  • orthopedist
  • pharmacist
  • physician
  • physiotherapist
  • retirement
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