Issues with eHealth services Solved
Update:
The issues have been solved since 8:57.
It is currently not possible to obtain tokens to access several eHealth services. Our teams are working on a solution.
Issues with multiple eHealth services are currently being investigated. Updates with more information will follow on this page. The BCP is active since 8:15.
eHealth portal issue Solved
The eHealth portal website www.ehealth.fgov.be is currently unavailable.
eHealth basic services are working normally.
MyCareNet - IO 600 - Service Disruption Solved
Environment : Production
Services(s) impacted :
| Chapter IV Ask | : Medium |
| Chapter IV Consultation | : High (unavailable) |
| eAttest | : Low |
| Insurability Generic | : Low |
| Insurability Pharmacist | : Low |
| Insurability Legacy (Sync) | : Low |
| GMF (Sync) | : High (unavailable) |
| Tarification | : High (unavailable) |
| Invoicing (Async) | : Low |
| Admission Management (Async) | : Low |
| GMF (Async) | : Low |
| Insurability Legacy (Async) | : Low |
| MedAdmin (Async) | : Low |
Sector(s) impacted :
- ambulance-service
- bandagist
- chiropodist
- dentist
- dietician
- guard-post
- hospital
- laboratory
- logopedist
- medical-house
- mental-home
- midwife
- nurse
- optician
- orthopedist
- pharmacist
- physician
- physiotherapist
- retirement
Issues with National Register Solved
We are facing issues with the National Register.
The webservice IdentifyPerson is currently unavailable.
Issues solved at 13:10.
Issues with National Register Solved
Belpic reports issues with the information flow to and from the National Register
Technical issue under investigation Solved
UPDATE: BCP was active from 12:32-12:50
Technical issue under investigation, severely disturbing network connections to eHealth services
Issues with insurability, eAttest v1 and TherLink Solved
There are currently issues with therapeutic link, insurability (for physicians and pharmacists) and e-attest. Our teams are working on a solution.
Issues have been solved since 9:28
General Insurability, E-Attest V1 Therlink instability issue Solved
There are currently issues with therapeutic link, insurability and e-attest. Our teams are working on a solution.
DPP TIP instability Solved
Instability issues have been detected with DPP TIP Synchrone
The issue has been found and perturbation can appear until 12h30
eHealth Platform stability issues Solved
Performance / platform stability are solved since 9:38. The Business Continuity Procedure remains active.