The issues have been solved since 8:57.
It is currently not possible to obtain tokens to access several eHealth services. Our teams are working on a solution.
Issues with multiple eHealth services are currently being investigated. Updates with more information will follow on this page. The BCP is active since 8:15.
The eHealth portal website www.ehealth.fgov.be is currently unavailable.
eHealth basic services are working normally.
Environment : Production
Services(s) impacted :
|Chapter IV Ask||: Medium|
|Chapter IV Consultation||: High (unavailable)|
|Insurability Generic||: Low|
|Insurability Pharmacist||: Low|
|Insurability Legacy (Sync)||: Low|
|GMF (Sync)||: High (unavailable)|
|Tarification||: High (unavailable)|
|Invoicing (Async)||: Low|
|Admission Management (Async)||: Low|
|GMF (Async)||: Low|
|Insurability Legacy (Async)||: Low|
|MedAdmin (Async)||: Low|
Sector(s) impacted :
We are facing issues with the National Register.
The webservice IdentifyPerson is currently unavailable.
Issues solved at 13:10.
Belpic reports issues with the information flow to and from the National Register
UPDATE: BCP was active from 12:32-12:50
Technical issue under investigation, severely disturbing network connections to eHealth services
There are currently issues with therapeutic link, insurability (for physicians and pharmacists) and e-attest. Our teams are working on a solution.
Issues have been solved since 9:28
There are currently issues with therapeutic link, insurability and e-attest. Our teams are working on a solution.
Instability issues have been detected with DPP TIP Synchrone
The issue has been found and perturbation can appear until 12h30
Performance / platform stability are solved since 9:38. The Business Continuity Procedure remains active.