Issues with eHealth services Solved
Technical issue under investigation, severely disturbing network connections to eHealth services
UPDATE: Disturbance between 1:20 & 3:30
RECIPE - Server Issue Solved
UPDATE 12:30h:
Er worden stabiliteitsproblemen vastgesteld met de server van Recip-e.
Nous avons détecté des problèmes de stabilités avec le serveur de Recip-e.
UPDATE 15:20h:
De problemen met de Recip-e diensten worden veroorzaakt door een hostingprobleem bij Proximus. Wij houden u zo snel mogelijk op de hoogte met meer informatie.
Les problèmes liés aux services de Recip-e sont dus à un problème d'hébergement chez Proximus. Nous vous tenons au courant avec plus d’information au plus vite.
MyCareNet - General Service Disruption Solved
Dear,
We have seen a disruption in our services.
The problem is being analyzed.
We will keep you informed of the progress of the analyzes.
Issues with Recip-e Solved
UPDATE 12:14: The issues with Recip-e services are being caused by a hosting issue at Proximus. Their teams are working towards a solution.
Our partner confirms that there are issues with Recip-e Prescriber and Executor. They are currently working on a solution.
Instability issues with eHealth services Solved
UPDATE 11:45: Normal services operations are gradually being resumed. However, instability and capacity issues could still occur.
UPDATE 11:04: The BCP is currently active for Insurability and Recip-e. We continue to work towards a solution for all services.
UPDATE 10:10: the BCP is active for insurability. There are still issues with Recip-e. Our teams are working on it.
Instability issues with eHealth services are currently being investigated. Users may experience issues with Recip-e and other applications. Updates will follow on this page.
Issues with eHealth services Solved
Update:
The issues have been solved since 8:57.
It is currently not possible to obtain tokens to access several eHealth services. Our teams are working on a solution.
Issues with multiple eHealth services are currently being investigated. Updates with more information will follow on this page. The BCP is active since 8:15.
eHealth portal issue Solved
The eHealth portal website www.ehealth.fgov.be is currently unavailable.
eHealth basic services are working normally.
MyCareNet - IO 600 - Service Disruption Solved
Environment : Production
Services(s) impacted :
| Chapter IV Ask | : Medium |
| Chapter IV Consultation | : High (unavailable) |
| eAttest | : Low |
| Insurability Generic | : Low |
| Insurability Pharmacist | : Low |
| Insurability Legacy (Sync) | : Low |
| GMF (Sync) | : High (unavailable) |
| Tarification | : High (unavailable) |
| Invoicing (Async) | : Low |
| Admission Management (Async) | : Low |
| GMF (Async) | : Low |
| Insurability Legacy (Async) | : Low |
| MedAdmin (Async) | : Low |
Sector(s) impacted :
- ambulance-service
- bandagist
- chiropodist
- dentist
- dietician
- guard-post
- hospital
- laboratory
- logopedist
- medical-house
- mental-home
- midwife
- nurse
- optician
- orthopedist
- pharmacist
- physician
- physiotherapist
- retirement
Issues with National Register Solved
We are facing issues with the National Register.
The webservice IdentifyPerson is currently unavailable.
Issues solved at 13:10.
Issues with National Register Solved
Belpic reports issues with the information flow to and from the National Register