Incidenten

We experienced issues affecting several services, including Tarif, and DMG, earlier this morning.
The issue has now been resolved, and services are functioning normally. Investigations are ongoing to determine the root cause

GMF (Sync) : Medium

Tarification : Medium

helpdesk.carenet@solidaris.be

There have been disturbances impacting the RNConsult PersonService.

Possible failures with the following services:

• ConsultRN PersonService
• Creation of therapeutic relations
• Creation and revocation of a consent
• Creation and revocation of the therapeutic relations (only if the transaction specifies EID verification with IDSupport) through Hub/Metahub transactions (reference register)
• MyHealthViewer
• PARIS excepted for the BISS numbers
• Orgadon
• Tardis
• eCare Qermid
• MyHealth: there is a failure when verifying 'parental' access for users with children
• CareLink (care relationship)

There are disturbances with the FAS services, impacting the authentication on services through ItsMe or eID.

An error may occur when trying to log in by using ItsMe or eID.

There are currently issues impacting the RNConsult services:

• PersonService, PersonInfoGroupService, EncodedPersonService, PseudoPersonService
• InscriptionService, EncodedInscription, SsinHistory, CbssPersonService, PseudoInscriptionService

Our teams are investigating the issues with our partners.

Issues have been solved since 14:54.

The consultation or registration of data related to the national registrer may result in an error.

Our teams are investigating recurring issues on GMF, possible time-outs

GMF (Sync) : Medium

Our teams are investigatin issues on GMF, possible time-outs

GMF (Sync) : Medium

There were disturbances on several healthcare services between 15:17 and 15:31 following a connectivity issue. 

Impact on the following applications and services:

• EMSR
• Terminal 1733
• Odea
• VASIAM
• eYouth
• Insisto
• Belrai Vlaanderen

Problem with different MyCarenet services. MemberData, eAttest, Tarification, Therlink

To solve the incident with IO600 we did a restart of Nippin V2. No impact was expected, but apparently there was a temporary issue with our services.

MemberData - High

eAttest - High

Tarification - High

Therlink - High

support@intermut.be

We are currently experiencing a technical issue. We are working diligently to resolve this as soon as possible.

Chapter IV Ask : Medium

GMF (Sync) : Medium

Tarification : Medium

Medical House Subscription : Medium

There are currently issues with the eBox Citizen service that may impact the use of the eH2eBox service.

Our partners are investigating the issue.

Incident has been solved around 17:02.

Healthcare practitioners may not be able to send messages to patients.

Patients may also have problems to consult their messages.