Incidenten

Intermittent errors/high response times provoking facet errors in Memberdata, when fallback takes over only insurability is answered

Member Data : Medium

Storingen/ Perturbations Chapitre IV Ask Response & Tarification Service

Chapter IV Ask : High (unavailable)

Tarification : Medium

There are currently issues with the eBox Citizen service that may impact the use of the eH2eBox service.

Our partners are investigating the issue.

Incident has been solved around 16:57.

Healthcare practitioners may not be able to send messages to patients.

Patients may also have problem to consult their messages.

Our teams are investigating impact on multiple fluxes, we will resolve this as soon as possible

eAttest : Medium

Member Data : Medium

mycarenet@mloz.be

Problem with referential service

Chapter IV Ask : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

eAgreement : High (unavailable) This service is protected by redundancy so impact for end users is reduced.

Storingen/ Perturbations Chapitre IV Ask Response & Tarification Service

Chapter IV Ask : High (unavailable)

Tarification : Low

General internet issues

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Member Data : Medium

Medical House Subscription : High (unavailable)

eAgreement : High (unavailable) This service is protected by redundancy so impact for end users is reduced.

We are encountering some issues on MemberData and eAttest, our teams are investigating the incident and will resolve this as soon as possible

eAttest : Low

Member Data : Medium

eAgreement : Low

Nous avons rencontré des perturbations involontaires sur les DMG, l'assurabilité et la tarification. Notre équipe y travaille.

Insurability Generic : Low

GMF (Sync) : Low

Tarification : Low

There are currently disturbances impacting the Recip-e Executor and Prescriber services.

Our teams are working on it.

Since 14:54 the situation has been stabilized. There should be no more impact on the users. Our teams are taking action to definitely solve the issue.

Users may receive errors (SOA-02002) when calling the Recip-e services. 

The Recip-e executor service is impacted with a more limited disturbance on the Prescriber service.