IO 500 incident Solved Start date 05/06/2021- 14:25 End date 05/06/2021- 15:22 Lead CIN-NIC Description incident on our infrastructure Impact Chapter IV Ask : LowMedical House Subscription : Low Contact info atosremedy@m-team.be
Disturbance on the Phoneticsearch functionality of ConsultRN Solved Start date 03/06/2021- 23:00 End date 04/06/2021- 09:30 Lead RN Description There are currently issues with the Phoneticsearch function of ConsultRN and RNconsult. The technical teams of the National Register are investigating the problem. Impact Users who perform a search via the Phoneticsearch function of ConsultRN and RNconsult are likely to receive an error in about 30% of the cases. The following technical services are impacted: /PersonService/Person : searchPhonetic /PersonService/v4/consult : searchPhonetic /CbssPersonService/v4/manage : registerPerson /BISPersonService/BISPerson : registerPerson
IO 200 incident Solved Start date 03/06/2021- 11:52 End date 03/06/2021- 14:12 Lead CIN-NIC Description Flows MDA 2xx on FBIO Impact Contact info atosremedy@m-team.be
IO 300 incident Solved Start date 31/05/2021- 08:30 End date 31/05/2021- 10:50 Lead CIN-NIC Description Incident resolved, services available again. Impact Chapter IV Ask : Medium GMF (Sync) : Medium GMF (Async) : Medium Contact info Helpdesk.Carenet@socmut.be
IO 600 incident Solved Start date 26/05/2021- 18:00 End date 27/05/2021- 09:30 Lead CIN-NIC Description We are experiencing problems with our server. We are working on a solution Impact GMF (Sync) : High (unavailable) Tarification (Sync) : High (unavailable) Contact info helpdesk.carenet@hziv.be
MyCareNet incident Solved Start date 25/05/2021- 09:50 End date 25/05/2021- 12:40 Lead CIN-NIC Description We encounter disturbances on the services Tarif - GMF start @09h50 Impact Chapter IV Ask : MediumChapter IV Consultation : MediumGMF (Sync) : High (unavailable)Tarification : High (unavailable)Invoicing (Async) : MediumAdmission Management (Async) : MediumGMF (Async) : MediumMedAdmin (Async) : Medium Contact info support@intermut.be
IO 500 incident Solved Start date 19/05/2021- 09:00 End date 19/05/2021- 11:43 Lead CIN-NIC Description eDMG +/- 25% impacted Impact Contact info atosremedy@m-team.be
IO 600 incident Solved Start date 18/05/2021- 17:30 End date 19/05/2021- 08:30 Lead CIN-NIC Description There is a problem with our server. We are working on a solution Impact Insurability Generic : LowInsurability Pharmacist : LowInsurability Legacy (Sync) : Low Contact info helpdesk.carenet@hziv.be
MyCareNet incident Solved Start date 18/05/2021- 11:23 End date 18/05/2021- 12:10 Lead CIN-NIC Description There are currently disturbances on the MyCareNet services. Impact Chapter IV Ask : Medium Chapter IV Consultation : Medium eAttest : Medium Insurability Generic : Medium Insurability Pharmacist : Medium Insurability Legacy (Sync) : Medium GMF (Sync) : Medium Tarification : Medium Medical House Subscription : Medium Member Data : Medium Contact info support@intermut.be
Issue to login with itsme Solved Start date 17/05/2021- 11:00 End date 17/05/2021- 16:15 Lead BOSA Description There is for the moment an issue to login with Itsme. You can use another key to login via the FAS. Impact Root cause under investigation