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Incidenten

Vaccinnet Solved

Start date 04/05/2021- 13:30
End date 05/05/2021- 23:59
Lead Vaccinnet
Description

BOSA(FedICT) laat weten dat er technische problemen zijn bij het inloggen via de federale authentificatie dienst.
Vaccinnet maakt gebruik van de federale Authentificatiedienst. Vandaar dat men hinder kan ondervinden bij het inloggen in Vaccinnet.
Onze excuses voor het eventuele veroorzaakte ongemak.

Le SPF BOSA (FedICT) annonce qu'il font face à des problèmes techniques qui impactent la connexion via le service d'authentification fédéral. Or, Vaccinnet utilise ce service d'authentification fédéral. C'est pourqoui les utilisateurs peuvent rencontrer des difficultés pour se connecter à Vaccinnet. Nous vous présentons nos excuses pour le désagrément occasionné.

 

Impact

Webapplicatie/Application web

 

Issues impacting eHealth services Solved

Start date 04/05/2021- 11:57
End date 04/05/2021- 17:00
Lead Belnet
Description

UPDATE: the situation is stable since 13h15. As of 17h00 the situation is considered solved by Belnet. However, Belnet remains vigilant for potential new attacks.

Due to a global network issue, users may experience problems with the eHealth services and other services in both the private and the public sector. Our partner is working on a solution to stabilize the situation.

Impact

Users might face issues when logging on or using the eHeath services and applications.

Global issues impacting all eHealth services.

Our teams are working on it.

eHealth BCP has been activated from 12:12

https://status.belnet.be/

IO 600 incident Solved

Start date 04/05/2021- 11:40
End date 05/05/2021- 18:30
Lead CIN-NIC
Description

There is a problem on the network at our infrastructure provider. We are currently working on a solution

Impact

Chapter IV Ask : Medium

GMF (Sync) : Medium

Tarification : Medium

Medical House Subscription : Medium

Contact info
helpdesk.carenet@hziv.be

IO 100 incident Solved

Start date 04/05/2021- 11:00
End date 04/05/2021- 11:15
Lead CIN-NIC
Description

High response times

Impact

Chapter IV Ask : Medium

GMF (Sync) : Medium

Tarification : Medium

Medical House Subscription : Medium

Member Data : Medium

Contact info
mycarenet@cm.be

IO 100 incident Solved

Start date 04/05/2021- 09:55
End date 04/05/2021- 10:25
Lead CIN-NIC
Description

High response times, with periods of unavailability for services without fallback solution

Impact

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : Medium

eAttest : Medium

Insurability Generic : Medium

Insurability Pharmacist : Medium

Insurability Legacy (Sync) : Medium

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

Contact info
mycarenet@cm.be
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