IO 300 incident Solved Start date 30/10/2024- 08:00 End date 30/10/2024- 16:00 Lead CIN-NIC Description Ralentissements réseau 306 Impact Chapter IV Ask : High (unavailable) physician Contact info helpdesk.carenet@solidaris.be
Disturbances with BNIX network Solved Start date 28/10/2024- 15:40 End date 28/10/2024- 16:25 Lead Belnet Description We are currently experiencing issues with our BNIX services. Our teams are working hard to solve the matter as quickly as possible. The page https://status.bnix.net/ will be updated as soon as we have more information. Issues seems to be stabilized from 16:25. Impact Disturbances impacting the use of most healthcare services. Contact info servicedesk@belnet.be
IO 100 incident Solved Start date 27/10/2024- 14:05 End date 27/10/2024- 18:18 Lead CIN-NIC Description High error rate consult tariff Impact Tarification : High (unavailable) Contact info Mycarenetservices.gezo.ict@cm.be
IO 100 incident Solved Start date 27/10/2024- 09:25 End date 27/10/2024- 12:50 Lead CIN-NIC Description High error rate Consult tariff probably due to ongoing database server patching Impact Insurability Legacy (Sync) : MediumTarification : High (unavailable) Contact info mycarenetservices.gezo.ict@cm.be
Interruptions and time outs Solved Start date 21/10/2024- 14:00 End date 22/10/2024- 12:00 Lead Vaccinnet Description Time outs possible - under investigation Impact Time outs possible for web services. The web application is fully operational. Contact info vaccinnet@vlaanderen.be
IO 100 incident Solved Start date 18/10/2024- 10:18 End date 18/10/2024- 15:05 Lead CIN-NIC Description Backup procedures (FBIO) geactiveerd waardoor beperkte impact welke we zien op Tarificatie (beperkt) en MDA NoFacette wegens FBIO (Verzekerbaarheid via MemberData wordt wel weergegeven) Impact Tarification : LowMember Data : Low Contact info support@intermut.be
IO200, 400 & 500 Incident Solved Start date 15/10/2024- 09:46 End date 16/10/2024- 17:05 Lead CIN-NIC Description Naar aanleiding van een incident op het shared IT Platform van de neutrale, liberale en onafhankelijke mutualiteiten was het mogelijk dat er tragere responsetijden voor de eAgreement transactie kon ervaren worden tot eventuele falingen ervan. Ondertussen werd het incident verholpen en werkt het platform opnieuw naar behoren. (meer...) Impact eAgreement : Medium Contact info Mycarenet@mloz.be
IO 300 incident Solved Start date 08/10/2024- 02:00 End date 08/10/2024- 12:00 Lead CIN-NIC Description Our teams are investigating issues on multiple flows Impact Chapter IV Ask : Low Chapter IV Consultation : Low GMF (Sync) : Medium Contact info helpdesk.carenet@solidaris.be
Problem accessing RSB Services Solved Start date 06/10/2024- 20:00 End date 07/10/2024- 09:20 Lead Abrumet Description RSB services were unavailable. RSB services were restored around 9:20 It's still under investigation. Impact All RSB services were unavailable
Problem accessing RSW Services Solved Start date 06/10/2024- 19:50 End date 07/10/2024- 09:20 Lead RSW Description RSW services currently unavailable. Under investigation. Impact All RSW services are unavailable.