IO 300 incident Solved Start date 14/03/2023- 11:00 End date 14/03/2023- 11:30 Lead CIN-NIC Description INSURABILITY Impact Insurability Generic : Medium Contact info helpdesk.carenet@solidaris.be
IO 100 incident Solved Start date 13/03/2023- 23:00 End date 14/03/2023- 00:10 Lead CIN-NIC Description Response times too high and timing out impacting +/- 50% of requests Impact Chapter IV Ask : MediumGMF (Sync) : MediumTarification : MediumMedical House Subscription : MediumMember Data : Medium Contact info mycarenetservices.gezo.ict@cm.be
IO 100 incident Solved Start date 13/03/2023- 20:35 End date 13/03/2023- 21:25 Lead CIN-NIC Description All requests without fallback solution timed out Impact Chapter IV Ask : High (unavailable)GMF (Sync) : High (unavailable)Tarification : High (unavailable)Medical House Subscription : High (unavailable)Member Data : Medium Contact info mycarenetservices.gezo.ict@cm.be
Issues with eHealthBox Solved Start date 08/03/2023- 13:05 End date 08/03/2023- 13:31 Lead eHealth Description There are currently issues with the eHealthBox Publication and Consultation services. Impact Users are not able to publish or consult messages with the eHealthBox services.
Disturbances impacting several eHealth services Solved Start date 08/03/2023- 11:30 End date 08/03/2023- 12:05 Lead eHealth Description There are curently issues with the eHealth KGSS service, impacting several eHealth services. Impact Users may receive errors while using eHealth services. Our teams are investigating the issue.
MyCareNet incident Solved Start date 06/03/2023- 10:38 End date 06/03/2023- 11:22 Lead CIN-NIC Description We are encountering encryption problems Impact Chapter IV Ask : MediumChapter IV Consultation : Medium Contact info support@intermut.be
IO 100 incident Solved Start date 01/03/2023- 18:30 End date 01/03/2023- 18:45 Lead CIN-NIC Description Lots of consult tariff requests in error Impact Tarification : High (unavailable) Contact info mycarenetservices.gezo.ict@cm.be
IO 300 incident Solved Start date 28/02/2023- 13:00 End date 28/02/2023- 13:25 Lead CIN-NIC Description There is an ongoing incident affecting the services of Socialist Mutual Insurance members. The noticeable impact of this is a possible slower response of services below to failure. Our teams are working to resolve the issue. Impact eAttest : Low GMF (Sync) : High (unavailable) Tarification : High (unavailable) Contact info helpdesk.carenet@solidaris.be
IO 300 incident Solved Start date 28/02/2023- 11:44 End date 28/02/2023- 12:30 Lead CIN-NIC Description There is an ongoing incident affecting the services of Socialist Mutual Insurance members. The noticeable impact of this is a possible slower response of services below to failure. Our teams are working to resolve the issue. Impact Tarification : High (unavailable) Contact info Helpdesk.carenet@solidaris.be
IO 300 incident Solved Start date 27/02/2023- 15:00 End date 27/02/2023- 16:00 Lead CIN-NIC Description IO 300 incident Impact Insurability Generic : Medium Contact info helpdesk.carenet@solidaris.be