Issues with Itsme Solved Start date 17/06/2022- 10:40 End date 17/06/2022- 13:35 Lead Itsme Description The are currently disturbances with the use of the Itsme application. Our teams are investigating the issue. Impact Users might not be able to log in with Itsme.
IO 100 incident Solved Start date 14/06/2022- 19:25 End date 14/06/2022- 20:20 Lead CIN-NIC Description High response times Impact Chapter IV Ask : MediumGMF (Sync) : MediumTarification : MediumMedical House Subscription : MediumMember Data : Medium Contact info mycarenet@cm.be
IO 100 incident Solved Start date 13/06/2022- 19:24 End date 13/06/2022- 20:20 Lead CIN-NIC Description High response times and time-outs Impact Chapter IV Ask : High (unavailable)GMF (Sync) : High (unavailable)Tarification : High (unavailable)Medical House Subscription : High (unavailable)Member Data : Medium Contact info mycarenet@cm.be
IO 300 incident Solved Start date 08/06/2022- 08:00 End date 08/06/2022- 10:15 Lead CIN-NIC Description Possible impact on duration CHIV requests Impact Chapter IV Ask : Medium Contact info helpdesk.carenet@socmut.be
IO 900 incident Solved Start date 07/06/2022- 00:00 End date 09/06/2022- 16:15 Lead CIN-NIC Description Our Chapter four solutions are experiencing erratic performance issues. The chapter IV consultation services responses are therefore currently regularly processed by the FBIO. We are looking to restore a solution removing these performance problems as soon as possible Impact Chapter IV Ask : Medium Chapter IV Consultation : Medium Contact info 900-carenet-mycarenet@hr-rail.be
Issues with Recip-e and Therlink Solved Start date 05/06/2022- 00:00 End date 05/06/2022- 09:00 Lead MyCareNet Description There are issues with Therapeutic Link (Therlink). Our teams are currently looking into this. Impact Pharmacists may receive errors when using Recip-e due to the issues with Therlink.
IO 100 incident Solved Start date 04/06/2022- 10:40 End date 04/06/2022- 17:50 Lead CIN-NIC Description Slow responses possible Impact Chapter IV Ask : MediumGMF (Sync) : LowTarification : Medium Contact info mycarenet@cm.be
IO 100 incident Solved Start date 23/05/2022- 10:27 End date 24/05/2022- 10:21 Lead CIN-NIC Description Short interruptions/malfunctions Impact Chapter IV Ask : High GMF (Sync) : High Tarification : High Medical House Subscription : Medium Member Data : Medium Contact info mycarenet@cm.be
Issues with fgov.be Solved Start date 23/05/2022- 09:00 End date 23/05/2022- 12:40 Lead eHealth Description There are currently issues with fgov.be. This causes problems with Recip-e among others. Our partner is working on a solution. Impact End users may receive errors when using Recip-e due to issues with fgov.be at Chancellerie/Kanselarij.
Issues with the Brussels Health Network portal Solved Start date 13/05/2022- 20:50 End date 13/05/2022- 22:38 Lead Abrumet Description Issues with the Brussels Health Network portal impacting patients and healthcare providers. Impact Patients and healthcare providers trying to connect on the Brussels Health Network (Réseau Santé Bruxellois / Brussels GezondheidsNetwerk) will encounter issues both on the https://brusselshealthnetwork.be/ website and through SSO on https://masanté.belgique.be